Privacy Policy

Last updated: 2025/05/18

At Great Northern Heresy, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or purchase event tickets through our store, operated on the Shopify platform.

By using our site or services, you agree to the terms outlined below.

1. Personal Information We Collect

When you visit our site or make a purchase, we collect certain information to process your order, provide customer support, and enhance your experience. This includes:

a. Device Information

Collected automatically through cookies, log files, and analytics tools:

Browser type
IP address
Time zone
Referring pages
Site interaction data

b. Order Information

When you buy a ticket or contact us, we may collect:

Name
Email address
Phone number (optional)
Billing address
Payment details (processed securely via Shopify or your selected payment provider)
Event attendance preferences (e.g., ticket type, special accommodations)

c. Customer Support Information

If you contact us directly, we may collect additional information necessary to resolve your inquiry.

2. How We Use Your Information

We use the collected information to:

Process and confirm your ticket order
Communicate with you regarding your event registration
Screen transactions for fraud or risk
Improve our services, website, and event offerings
Send you updates, announcements, or marketing (only if you opt-in)

3. Sharing Your Personal Information

We share your data only as necessary to run our store and comply with the law:

Shopify: Our store is powered by Shopify, which stores and processes your data securely.
Payment Processors: We work with third-party services to handle secure payment transactions.
Law Enforcement & Compliance: We may disclose information if legally required or to protect our rights.

We do not sell or rent your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in
Save your preferences
Understand how visitors use our site
Provide relevant marketing (only with your consent)

You can manage cookies in your browser settings.

5. Your Rights Under PIPEDA (Canada)

As a Canadian resident, you have the right to:

Access personal information we hold about you
Correct inaccurate or incomplete information
Withdraw consent (subject to legal or contractual obligations)
File a complaint with the Office of the Privacy Commissioner of Canada (www.priv.gc.ca)

To request access or changes to your data, please contact us.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined above, unless a longer retention period is required by law.

7. Age Restrictions

Our services are not intended for individuals under the age of 16. If you are a parent or guardian and believe your child has provided personal data, please contact us to request removal.

8. Third-Party Services

Some services (e.g., Shopify, payment gateways) may store your data in jurisdictions outside Canada. By using our services, you consent to this data transfer.

We recommend reviewing Shopify’s Privacy Policy for more details.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.